E0013 E013: Develop Emergency Preparedness policies and procedures.
F

Deficient Emergency Preparedness Policies and Procedures

Willowbrook ManorFlint, Michigan Survey Completed on 06-24-2025

Summary

The facility failed to develop and implement emergency preparedness policies and procedures in accordance with regulatory requirements. Specifically, the emergency plan, risk assessment, and communication plan were not fully integrated into the facility's policies and procedures, and the required annual review and update of these documents was not completed. During record review, it was found that the policy for emergency situations involving electrical power outages directed staff to use an 'emergency kit' cart located in the 500 Hall. However, field verification revealed that there was no emergency kit cart in the 500 wing, as it had been moved to the 600 service hall without updating the policy or informing staff of the new location. Additionally, the facility's severe weather policy stated that staff would monitor a weather radio located at the main nurse station. Upon field verification, it was discovered that there was no weather radio at the main nurse station, contrary to what the policy indicated. These discrepancies were confirmed through an interview with the maintenance director at the time of record review. The lack of alignment between the facility's written policies and the actual resources and equipment available could affect all occupants in the event of an emergency.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
See other E0013 citations
Failure to Annually Update Emergency Preparedness Policies and Risk Assessments
C
E0013 E013: Develop Emergency Preparedness policies and procedures.
Short Summary

Surveyors found that the facility failed to review and update its emergency preparedness policies and procedures on an annual basis. During document review, the facility could not provide a community-based HVA, which is required to inform updates to the emergency preparedness plan, and the facility-based HVA had not been updated as required. In an interview, the Maintenance Director confirmed both the missing community-based HVA and the lack of an annual update to the facility-based HVA.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Update Emergency Preparedness Plan Policies and Procedures
F
E0013 E013: Develop Emergency Preparedness policies and procedures.
Short Summary

Surveyors identified that the facility did not update its emergency preparedness plan (EPP) policies and procedures within the required annual timeframe. Staff confirmed the last review was in 2023, resulting in a deficiency for not maintaining current EPP documentation for all residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Update Emergency Power Loss Policy After Generator Upgrade
F
E0013 E013: Develop Emergency Preparedness policies and procedures.
Short Summary

The facility did not update its emergency preparedness policy after upgrading its backup generator, leaving staff with outdated instructions to use extension cords and red outlets for backup power, which no longer reflected the facility's current emergency power capabilities.

Fine: $30,740
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficient Emergency Preparedness Policy for Natural Gas Interruption
F
E0013 E013: Develop Emergency Preparedness policies and procedures.
Short Summary

Surveyors identified that the facility did not have emergency preparedness policies and procedures in place for the loss of natural gas, as required. This deficiency was confirmed by the Maintenance Director during record review, indicating the facility failed to address how operations would be maintained if natural gas service was interrupted.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain and Update Emergency Preparedness Policies and Procedures
E
E0013 E013: Develop Emergency Preparedness policies and procedures.
Short Summary

Surveyors found that the facility did not maintain or update its Emergency Preparedness Plan (EPP) policies and procedures as required, with no documentation available to show annual review or updates. Staff confirmed the EPP had not been updated, affecting all residents in the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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