Failure to Administer and Document Enteral Nutrition and Hydration as Ordered
Summary
The deficiency involves the facility’s failure to provide enteral nutrition and hydration according to physician orders and professional standards of practice for three residents with feeding tubes. Facility policy required that enteral feedings be administered per physician orders, evidence-based practices, resident rights, and federal regulations. For each of the three residents, the comprehensive care plans documented a need for tube feeding related to dysphagia, with interventions to administer tube feeding and water flushes per dietician recommendations and physician orders. However, review of physician orders, Medication Administration Records (MARs), and clinical documentation showed that ordered enteral nutrition and water flushes were not consistently administered or documented, and there was no evidence of physician orders to hold or adjust feedings, clinical justification, or resident refusals. One resident had diagnoses including aspiration pneumonia, gastrostomy, and hemiplegia/hemiparesis following a cerebral infarction, and was documented as cognitively intact. Physician orders required nothing by mouth and continuous enteral nutrition at a specified rate and total daily volume, with water flushes before and after feeding and every four hours. The March MAR showed no documented administration of enteral nutrition on three consecutive days, with the amount recorded as zero and additional blank entries for both feeding and water flushes. A nursing note later documented that the resident did not receive enteral nutrition per order on one of those days. That evening, an LPN obtained an order to initiate enteral nutrition, but the resident expressed distress and requested transfer to the hospital. Hospital records documented that the resident was sent for missed enteral nutrition and concern for dehydration and was found to have dehydration, hypotension, tachycardia, and new onset atrial fibrillation with rapid ventricular response requiring IV fluid resuscitation and ICU admission. A PA confirmed the resident had not been receiving enteral nutrition at appropriate times. A second resident, cognitively intact with diagnoses including dysphagia, cerebral palsy, hyperosmolality and hypernatremia, and spastic quadriplegia, had orders for nothing by mouth, enteral nutrition at a specified rate starting in the late afternoon with a defined total daily volume, and scheduled water flushes three times daily plus water before and after feedings. Review of the MARs showed that, based on the ordered start time and rate, the expected volume by late evening would be approximately a certain amount, but documented volumes at that time varied widely and ranged from less than expected to the full daily volume. There were multiple blank entries with no documentation of volume infused or nurse signatures, and several scheduled water flushes were not documented as given. There was no documentation of orders to hold or adjust feedings, no clinical justification for the inconsistent volumes, and no resident refusals. During observation, this resident’s feeding was not running, the feeding bag was empty and dated the previous day, and the feeding was still not running nearly an hour later; an LPN eventually initiated the feeding and stated that the second nurse assigned to the unit was not coming in. A third resident with severely impaired cognition and diagnoses including dysphagia, gastrostomy status, and convulsions had orders for nothing by mouth, continuous enteral nutrition at a specified rate and total daily volume starting in the early evening, and water via automatic flushes plus additional scheduled water flushes six times a day. Orders required verification of infusion each shift and documentation of total volume infused. Review of MARs over three months showed that, based on the orders, the expected volume of enteral nutrition and water flushes by early morning should approximate specific amounts, but documented enteral nutrition volumes at that time ranged from far below expected to the full daily volume, and documented water flush volumes varied widely. There were multiple blank entries across all shifts. There was no documentation of orders to hold or adjust feedings or hydration, no clinical justification for the inconsistencies, and no resident refusals. In interviews, the DON stated that documentation contained blank entries and they could not confirm whether the three residents received enteral nutrition and hydration as ordered, acknowledging staffing and system issues. A nurse practitioner and the medical director both described significant communication gaps, missed medications and enteral feedings, lack of notification when care was not provided as ordered, and insufficient staffing to ensure safe care.
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