F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Complete Ordered Weights and Notify Physician of Significant Weight Changes

Majestic Care Of WhitehallWhitehall, Ohio Survey Completed on 04-07-2026

Summary

The deficiency involves the facility’s failure to obtain and document ordered weights, ensure consistent and appropriate weight orders, complete timely reweights, and notify physicians of significant weight changes for multiple residents. For one resident with hemiplegia, metabolic encephalopathy, dysphagia, anoxic brain damage, gastrostomy status, and aphasia, the care plan identified nutritional risk and significant one‑month weight loss, with interventions including weights as ordered and physician notification for significant changes. The physician ordered weekly post‑admission weights for four weeks, and the resident was receiving continuous enteral feeding via PEG tube. The record showed an initial hospital weight of 135 lbs and a facility weight of 130.8 lbs on 03/07/26, but no weight was documented on the MAR for the ordered weekly weights due on 02/28/26, 03/14/26, 03/20/26, or 03/27/26. The dietitian confirmed weekly weights were not completed as ordered and that residents on tube feeds are required by facility policy to receive weekly weights. The UM acknowledged the missed weights and attributed them to a Hoyer‑compatible scale being out of service, but there was no documentation of equipment malfunction, and the Administrator and Regional Nurse denied awareness of any scale issues. Another resident with chronic respiratory failure, ESRD, chronic diastolic heart failure, AV block, pulmonary hypertension, type 2 diabetes, hypertension, PAF, and bradycardia had a care plan identifying risk for fluid imbalance and interventions including obtaining weights as ordered and notifying the physician of significant weight changes. This resident had concurrent physician orders for daily weights for chronic heart failure and weekly weights for post‑admission monitoring, creating duplicate and conflicting orders. The weight summary showed an increase from 159.3 lbs to 177.5 lbs between 03/07/26 and 03/10/26, an 18.2 lb (11.42%) gain, with subsequent weights remaining elevated. Daily weights were missing on several ordered days, and there was no documentation of refusals. Progress notes from 03/08/26 through 04/01/26 contained no evidence that the physician was notified of the significant weight gain. The dietitian and UM confirmed there was no documentation of physician notification or refusals, and the UM acknowledged the conflicting daily and weekly weight orders. The physician later stated he did not recall being informed of the approximately 18 lb change and that such a change in a resident with ESRD and chronic heart failure is significant and should be reported. A third resident with morbid obesity, type 2 diabetes, lymphedema, and protein‑calorie malnutrition had a care plan noting potential nutritional risk related to therapeutic diet, high BMI, obesity, depression, and extensive food dislikes, with interventions including obtaining weights as ordered and notifying the physician of significant weight changes. The weight summary showed a decrease from 328.6 lbs to 315.0 lbs, a 13.6 lb (4.14%) loss. Facility policy required a reweight for residents over 100 lbs if weight changed more than 5 lbs. A UM entered a physician order for a daily weight intended to obtain a reweight, but the order was entered with a start date of 02/01/26 and an end date of 01/30/26, rendering it inactive. No reweight was obtained, and progress notes from 02/01/26 through 02/08/26 showed no refusals or attempts to reweigh. A later dietitian note documented that the resident refused a weight that week, referenced the 315.0 lb weight, and recommended continuation of weekly weights, but no new weight was obtained at that time. Facility leadership confirmed the order was not placed correctly and that the required reweight was not completed. Across these three residents, the facility’s own weight monitoring policies required weekly weights for new admissions and high‑risk residents, reweights for significant changes, and physician notification of significant weight fluctuations. The records and interviews showed repeated failures to carry out ordered weekly and daily weights, to resolve contradictory or duplicate weight orders, to complete reweights when thresholds were met, and to document or act on significant weight changes. Dietitian emails requesting pending weights were not acted upon, and there was no documentation of refusals or equipment issues to explain the missed weights. These actions and inactions resulted in the cited deficiency for failing to provide sufficient food and fluids to maintain residents’ health through appropriate weight monitoring and physician notification.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0692 citations
Failure to Monitor Weight and Individualize Nutrition Care Plans
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and individualize nutrition care plans: one resident did not have a required monthly weight recorded, despite facility policy requiring monthly weights by the 7th day of each month, and two residents had care plans that did not reflect their specific nutritional needs. One resident had dx including HTN, PVD, and a thyroid disorder with orders for a renal diet, mechanical soft texture, and Magic Cup BID, while another resident had documented significant wt loss, a regular lactose-free diet, and nutritional juice with meals. Staff confirmed the missing weight and the lack of individualized care plan interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Implement RD Supplement Recommendation for Resident With Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with dementia, malnutrition, anemia, CKD3, and other comorbidities was care planned as at risk for nutritional decline and dehydration, with weekly weights and RD review ordered. An RD later documented poor PO intake averaging about 31%, fluid intake around 612 ml with meals, and no routine supplements in place, and recommended starting 2 oz Med Pass BID between meals with nursing to document consumption. No Med Pass order was entered into the EMR, and the resident did not receive the supplement, while experiencing a 10‑lb (6.8%) weight loss over several months. Interviews showed the RD typically communicated recommendations via email and NAR meetings, but NAR meetings had not been held consistently and no email or other system ensured the recommendation was received or implemented; requested policies on RD recommendations/supplement orders and weight loss were not provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weights and Nutritional Supplements
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weights and provide ordered nutritional supplements. A resident who appeared thin and reported poor appetite after a hospital stay had a 15.8% weight loss over 6 months, yet no weekly weights were documented despite an RD order. The Dietary Manager stated the resident had orders for supplements TID and liquid protein, but none were present on the meal tray, and the resident did not recall receiving supplements with meals.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Reweigh and Notify Provider After Significant Weight Loss and Poor Intake
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with severe cognitive impairment, dysphagia, and total dependence for eating experienced a marked decline in PO intake and an 8.1% weight loss in one month. The RD documented poor meal intake (0–25% for most meals), reduced fluid intake, identified the resident as at risk for malnutrition, and recommended a reweigh and weekly weights. Despite facility policy requiring reweigh and physician notification for significant weight variance, staff did not perform a reweigh, did not obtain a November weight, and did not document provider notification. The resident was later hospitalized with poor PO intake noted and subsequently required PEG placement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Verify Significant Weight Changes
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Verify Significant Weight Changes: A resident had multiple significant weight changes recorded without the required reweights for confirmation. The chart showed a large loss, then a gain, then another loss, but staff did not verify the accuracy of the weights as required by facility policy. An E4 confirmed the weights were not being checked for accuracy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Notify Physician and Implement Timely Interventions for Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Two residents with dysphagia and complex nutritional needs experienced significant weight loss, but staff did not promptly notify the physician or implement timely interventions. One resident with Type 2 DM lost over 7% of body weight within a month without documented physician notification or immediate adjustment of nutritional supplements. Another resident was not weighed on readmission, showed a nearly 10% loss when first weighed, and had inconsistent administration of ordered supplements due to unavailability and later discontinuation, despite documented severe malnutrition and high nutrition risk. The RD confirmed that physicians were not notified when the significant weight losses were identified and that interventions were delayed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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