F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Failure to Maintain Functional Fire Alarm System and Proper Fire Watch Implementation

Nans Pointe Rehabilitation And NursingSuffolk, Virginia Survey Completed on 04-25-2026

Summary

The deficiency involves the facility’s failure to maintain the fire alarm system in fully operational condition and to implement Fire Watch in accordance with its own policy and Life Safety Code requirements. During a Life Safety Inspection, surveyors observed three non‑operational exit lights, a fire alarm panel in trouble mode, and no credible evidence of annual fire alarm system testing. The acting maintenance director reported that the alarm trouble condition had been ongoing for about a week. The facility had been on Fire Watch since at least late January, but there was no dedicated Fire Watch person assigned at the time of the Life Safety Inspection; instead, nursing staff were informally making rounds. The Administrator later acknowledged that the facility had been on Fire Watch for months and that the fire alarm system had been “touch and go” since the end of the prior year. Staff interviews from multiple departments showed inconsistent understanding of Fire Watch, its purpose, and who was responsible for it. Several CNAs, LPNs, and other staff members stated that Fire Watch meant someone walked around every 15 minutes or so to look for smoke or fire, but many did not know who was currently on Fire Watch or why the facility was on Fire Watch. Staff reported they had not received formal training specific to Fire Watch, and some said they were only told to be more alert and to walk the halls and outside the building. The Director of Social Services and the MDS RN also confirmed that nursing staff had been performing Fire Watch because they were present 24/7, but they did not know the exact reason for Fire Watch. The Maintenance Assistant stated that the fire panel was malfunctioning and beeping frequently, that the facility had been on Fire Watch for a long time, and that replacement of the fire panel would not occur until mid‑summer. The Administrator, who had recently started in his role, confirmed that the facility was on Fire Watch and that nursing staff had been performing the rounds while also carrying out their regular duties. He was unsure of the exact issue with the fire alarm system and could not initially provide credible evidence of fire alarm inspections, testing, or maintenance records when requested. Review of the fire maintenance binder showed Fire Watch logs dating back to late January, but the Administrator could not explain why Fire Watch had been in place that long. He also stated that the facility did not have a full‑time maintenance director and that he was not aware of any risk assessment being completed on the malfunctioning fire panel, despite a facility policy requiring risk assessments for building systems. During observation with the Maintenance Assistant, the fire panel was seen in trouble mode for multiple units, and the Maintenance Assistant silenced the beeping without taking further action or indicating any steps to investigate the trouble conditions. The facility’s written Fire Watch policy required continuous and systematic surveillance by trained personnel, with duties including searching diligently for fires, controlling ignition sources, ensuring egress routes and fire protection features were available and functioning, and documenting patrols. However, interviews and observations showed that Fire Watch activities were limited mainly to walking hallways and the building exterior, without consistent attention to areas such as laundry, kitchen, resident rooms, cook surfaces, dryers, smoking materials, and janitor closets with flammable liquids. Staff were often unaware of the full scope of Fire Watch responsibilities described in the policy. The facility continued to accept new admissions while on Fire Watch, and there was no evidence that the malfunctioning fire panel or prolonged Fire Watch status had been brought to the facility’s QAPI committee. The surveyors determined that failure to maintain a functional fire alarm system and to conduct Fire Watch according to policy created a hazardous environment and resulted in an Immediate Jeopardy determination, later reduced in scope and severity after immediacy was addressed. Further review showed that the facility had remained on Fire Watch for approximately three months without evidence of re‑inspection or testing of the fire panel until a fire alarm system inspection and test were performed near the end of the survey period. A third‑party event history record later provided by corporate plant operations leadership showed ongoing communication between the fire panel and the monitoring company, but this information, along with earlier vendor service reports and Fire Watch notices from local fire authorities, had not been available or presented to surveyors during the initial investigations. The lack of a full‑time maintenance director and the newness of the Administrator were cited by corporate representatives as reasons why these documents were not produced when first requested. Throughout this period, interviews and document review demonstrated that Fire Watch was not consistently implemented in accordance with the facility’s own ASHE Fire Watch Procedure, and not all staff had been educated on Fire Watch procedures, emergency procedures, and response expectations at the time of the initial Immediate Jeopardy determination.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Control Razors, Sharps, and Chemical Wipes Creating Accident Hazards
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Surveyors found that the facility failed to keep the environment free of accident hazards when a resident’s room contained an unattended shaving razor on the sink and additional razors in a nightstand, despite leadership stating razors were not permitted in resident rooms. An LPN disposed of unused lancets in regular trash instead of a sharps container, contrary to acknowledged policy. On two occasions, an unattended housekeeping cart on an upper floor had germicidal wipes left on top and easily accessible, even though housekeeping leadership and staff stated that chemicals and disinfectant wipes were to be kept locked in the cart for safety.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess Safe Use of Lift Reclining Chair
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment, dementia, a history of falls, and dependence on staff for transfers was observed using a lift reclining chair even though the care plan and physical device review did not identify that device. Therapy staff lowered the chair and placed the remote next to the call light on the resident’s lap, and staff stated they were not aware of any formal assessment for safe use of the lift chair. The DON stated the resident should have had an assessment to determine whether she was safe to have the lift chair.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Transfer and Sling Size Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment, dementia with behavioral disturbances, and fall risk interventions in place was transferred by staff using methods that did not match the care plan and Kardex. Staff used a transfer belt for some transfers, then later used a Hoyer lift from mattresses on the floor to a wheelchair, but used a green sling even though the resident required a yellow sling based on weight. The RN, LPN, DON, and PT verified the resident’s transfer status and sling instructions were not updated to reflect current needs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Required Quarterly Smoking Safety Assessments
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with nicotine dependence was care planned as a smoker who could go out to smoke at designated times or with family, with an intervention that a smoking evaluation be completed quarterly. The last documented smoking safety evaluation showed the resident could safely smoke with supervision, but no additional evaluations were completed for several months, contrary to facility policy requiring smoking assessments at admission, readmission, with significant change, and quarterly by a licensed nurse, even though the resident continued to smoke under staff and family supervision in the courtyard.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Smokers and Secure Smoking Materials
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise smokers and secure smoking materials. Surveyors found that 27 smokers were not adequately monitored and that residents were able to keep cigarettes and lighters in their possession despite care plan directions to return them after smoking. One resident with severe cognitive impairment, dementia, schizophrenia, and continuous oxygen use was observed with cigarettes and a lighter while on oxygen, and staff confirmed she was an unsafe smoker requiring direct supervision.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Code Alert System Failed to Prevent Resident Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Code Alert System Failed to Prevent Resident Elopement: The facility failed to keep the code alert system functioning as intended and did not follow the manufacturer’s weekly testing and inspection guidance. Two residents with significant cognitive impairment were able to get through the main doors, and one resident exited the building before staff followed outside. The report also states that multiple residents with code alert devices did not have adequate elopement or wandering assessments and care plan interventions, and several attempts to leave were not documented in the record.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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