Housekeeping and maintenance services were not adequately provided in multiple resident areas and the laundry room. Surveyors observed food particles and debris on sit-to-stand lifts, commode buckets and a wash basin left on bathroom floors, ripped or torn floor mats and shower threshold strips, broken and disrepair conditions, chipped and missing paint, dried feces and urine on and under a toilet and seat riser, taped-over holes in a shower wall, and untreated wooden pallets in the clean laundry area. The ADON/housekeeping and maintenance leadership confirmed the findings.
Failure to maintain resident room surfaces in good repair. During an environmental tour with the ADM and DOR, surveyors observed duct tape on a floor threshold between a resident room and bathroom, multiple wall gouges from a wheelchair, abrasions behind a lift chair, and a hole in a bathroom wall below a towel rack.
The facility failed to maintain a clean, sanitary, and orderly environment on one unit, as evidenced by multiple rooms with food debris on floors, overflowing trash cans (some without liners), and unbagged soiled washcloths left on over‑bed tables, floors, sinks, and in wash basins. Additional items such as non‑skid socks, plastic utensils, a sheet, and a trash bag were left on floors, while medical items including nebulizer and oxygen tubing, a tubigrip stocking, and medicine cups with residual substances were improperly stored or discarded. A resident reported that a night shift staff member left an overflowing bathroom trash can unemptied at the end of her shift, and leadership confirmed that environmental concerns had been identified on the affected units.
Housekeeping and maintenance services were not adequately provided in a laundry room, a common area, and multiple resident rooms on the Cove Unit. Surveyors observed missing cove base, chipped and missing paint exposing sheetrock, dusty fans and vents, stained caulking, torn fall mats, a broken bathroom light, and unlabeled items on a shared toilet, and the ES Mgr and Maintenance Assistant confirmed the findings.
Failure to maintain clean and orderly conditions was identified across multiple units, with surveyors observing cracked and broken floor tiles, marred walls, stained ceiling tiles, dusty vents and fans, dirty bathroom floors and fixtures, damaged privacy curtains, rusted or chipped heating units, and other disrepair in resident rooms, hallways, dining areas, and bathrooms. The Administrator, DON, Maintenance Director, Maintenance Assistant, and Housekeeping Supervisor confirmed the findings during the environmental tour.
Facility Maintenance and Housekeeping Deficiencies: Surveyors observed missing Whirlpool room tiles, frayed and stained carpeting, marred walls, and other maintenance issues across multiple units. Additional findings included a missing hand sanitizer cover, an exposed wall heater, nonworking overbed lights, a hole in a bathroom wall, a stained divider curtain, a urinal and bed pan left on a bathroom floor, a broken night stand hinge, heavy dust on a TV arm, and damaged ceiling tiles in the dining room.
Surveyors found that housekeeping and maintenance services were inadequate to maintain sanitary, orderly, and comfortable conditions on two wings, a hallway, and the laundry room. Observations included stained ceiling tiles, chipped and missing paint on baseboard and wall heaters creating uncleanable surfaces, a dining room television stand with missing sealant exposing untreated wood, and a dusty floor fan. In a resident room, surveyors noted dirty, yellow-stained caulking around the toilet base, a dirty glove and soiled towel on the floor under the sink, and a baseboard heater with chipped paint. In the laundry room, the painted cement floor and metal floor drain cover had chipped paint, the drain cover was heavily rusted, and multiple ceiling tiles were stained, all of which were confirmed by the Administrator and Maintenance Director during the tour.
Poor housekeeping and maintenance were observed during environmental tours when flooring was peeled up in multiple areas near a room and the nurse's station, creating potential tripping hazards. In the laundry room, a dryer and connected tubing were heavily covered with dust, and in the kitchen, yellow and black tape was seen around the stove and other fixtures, which the FSD identified as an uncleanable surface.
Failure to maintain a clean, safe, and sanitary environment was observed across multiple units and a common area. Findings included a stained hallway ceiling tile, items left on resident room floors, an unbagged bed pan, dirt and dried residue on an oxygen concentrator and overbed table, broken window blinds, a container of wipes on a rollator, and chipped or missing paint on baseboard heating units, all confirmed by the Maintenance Director and Administrator.
Surveyors identified widespread environmental and housekeeping deficiencies across three units, the therapy room, a common area, and the laundry room. Cooking dishes were stored under a therapy room sink near the drainpipe. Multiple resident rooms had privacy curtains in disrepair, rusty and chipped baseboard heaters, damaged bathroom doors with exposed unsealed wood, and a rusty toilet water line escutcheon. Hallways on two units had numerous chipped and broken floor tiles, and a whirlpool room had damaged walls, ripped and missing linoleum, rusty ceiling components, and a dirty, stained, and cracked whirlpool tub with soiled jets and intake screen. Additional findings included a damaged bathroom ceiling tile around a sprinkler head, cracked floor tiles and chipped paint in a shower room, stained ceiling near a nurse’s station, a broken ramp handrail, and laundry equipment and carts held together with Velcro and duct tape. These conditions were confirmed by the DON, Maintenance Director, and Director of Environmental Services.
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