Spring Lake Rehabilitation Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Winter Haven, Florida.
- Location
- 1540 6th St Nw, Winter Haven, Florida 33881
- CMS Provider Number
- 105730
- Inspections on file
- 17
- Latest survey
- February 13, 2025
- Citations (last 12 mo.)
- 0
Citation history
Health deficiencies cited at Spring Lake Rehabilitation Center during CMS and state inspections, most recent first.
The facility failed to conduct accurate PASRR screenings for residents with mental disorders, leading to missed Level II evaluations. A resident was readmitted without mental health diagnoses, despite using psychotropic medication. Another resident with PTSD was not referred for Level II screening, and a third resident's PASRR did not reflect all mental health diagnoses. The facility did not follow its policy to notify state authorities of significant changes in residents' mental conditions.
The facility failed to post appropriate oxygen use signage in 23 resident rooms where oxygen was administered. Observations revealed the absence of such signs, despite the presence of no smoking signs outside the facility and on oxygen storage rooms. Interviews with facility leadership indicated a misunderstanding regarding the necessity of additional signage, and the facility lacked a specific policy on oxygen signage.
A resident was not adequately informed or encouraged to participate in activities, despite expressing interest and having a care plan that required such interventions. Additionally, the facility failed to coordinate communication for another resident and did not post necessary safety signs in rooms where procedures were administered. The facility lacked a policy for signage, impacting safety standards.
A resident with dementia and other health conditions was observed eating lunch with his fingers in a high-traffic hallway, assisted by staff standing over him. The resident was placed there for monitoring, as requested by his daughter, but the DON acknowledged this could be a dignity concern. The facility lacked a policy on dignified dining.
The facility did not ensure timely submission of MDS assessments for two residents. A resident's death assessment was completed but not submitted, and another resident's discharge assessment was delayed. Staff attributed the issue to a switch in electronic medical records systems.
A resident expressed willingness to participate in activities if invited, but the facility failed to inform or encourage them, resulting in minimal engagement. The resident's care plan required invitations and assistance for activities, yet documentation showed limited participation. The Activity Director acknowledged documentation gaps, and the facility's policy on individual activities was not effectively implemented.
A facility failed to coordinate communication with a dialysis center for a resident with end-stage renal disease. Despite providing transportation, the facility did not ensure the completion of communication forms from the dialysis center, which are crucial for documenting treatment details. Staff interviews revealed a lack of policy and difficulties in obtaining necessary information, leading to incomplete documentation and inadequate collaboration as required by the contract.
The facility failed to securely store medications, leaving them accessible to unauthorized individuals. On the 800-hall, a thermal cooler with Lacto Probiotic was left unattended on a medication cart. On the 200-hall, a medication cart was left unlocked and out of view while insulin was administered to a resident, contrary to facility policy.
A facility failed to initiate timely Enhanced Barrier Precautions (EBP) for a resident with surgical wounds admitted for rehabilitation. Despite the facility's policy requiring EBP for residents with wounds, the resident did not have any signage indicating EBP. Interviews with the ADON/ICP and DON confirmed the oversight, with the DON citing high turnover as a contributing factor.
A resident was observed eating lunch in a high-traffic hallway while seated in a wheelchair, with staff assisting him in a manner that raised dignity concerns. The resident required assistance with personal care, and staff placed him in the hallway for monitoring. The DON acknowledged the potential dignity issue, and the facility lacked a policy on dignified dining.
A survey found that a delayed egress exit door in the main dining room of a facility failed to close and latch properly, as required by NFPA 101. The maintenance director acknowledged the issue, which was observed during a facility tour. This deficiency highlights a lapse in maintaining functional egress systems for safety.
The facility failed to maintain smoke barrier integrity as required by NFPA 101. During a tour, an unsealed penetration and untested blowout patching were observed above the smoke door and ceiling by room 106. The maintenance director acknowledged these issues, noting that the barrier was not sealed to the deck.
An oxygen concentrator in the rehab area was found with an outdated PCREE certification from July 2021, indicating non-compliance with NFPA 99 standards. The maintenance director confirmed the concentrator was provided by a rental company, suggesting a lapse in oversight of equipment maintenance and certification.
Failure to Conduct Accurate PASRR Screenings
Penalty
Summary
The facility failed to obtain an accurate Pre-Admission Screening and Resident Review (PASRR) for a resident prior to their re-admission. The resident was initially admitted and later readmitted without any mental health diagnoses recorded. However, the resident's medication administration record indicated the use of psychotropic medication for anxiety, and the care plan noted a risk for adverse reactions related to psychotropic medication use. An updated Level I PASRR later revealed diagnoses of anxiety disorder, depressive disorder, adjustment disorder, and a history of PTSD, but still concluded that a Level II PASRR was not required. Additionally, the facility did not ensure that residents with mental illness or suspected mental illness were referred for Level II screening. One resident had a Level I PASRR that did not indicate a need for Level II screening despite having a diagnosis of PTSD and experiencing related symptoms such as nightmares and anxiety. The Director of Nursing stated that the resident did not qualify for a Level II PASRR because they were stable and did not exhibit behaviors. Another resident's Level I PASRR indicated anxiety disorder but did not check depressive disorder, despite the resident having diagnoses of anxiety, major depressive disorder, and adjustment disorder. The Director of Nursing stated that a Level II screen was not needed because the resident's dementia diagnosis was not primary or secondary. The facility's policy requires notification to the state mental health authority for significant changes in residents with mental disorders, but this was not adhered to in these cases.
Plan Of Correction
1. Resident #98's PASRR has been updated to accurately reflect the physical and mental condition of the resident. Resident #15 has been discharged from the facility. Resident #96 has been referred for a Level II PASRR. 2. Director Of Nursing/Social Services Director/Designee have completed a review of current facility residents to verify PASRR accurately reflects the resident and has been submitted for a Level II review if indicated. Follow up based on findings. 3. Staff Development Coordinator/Designee has provided education for Inter Disciplinary Team related to PASRR requirements. 4. Director Of Nursing/Social Services Director/Designee to complete monitoring of admission and readmission residents using the morning meeting process to verify PASRR accuracy and has been referred for a Level II if applicable for a period of 3 months, then quarterly as needed or until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Failure to Post Oxygen Use Signage in Resident Rooms
Penalty
Summary
The facility failed to ensure appropriate cautionary and safety signs indicating the use of oxygen were posted in 23 out of 23 randomly observed rooms where oxygen was administered. During observations on two separate days, it was noted that there were no oxygen use signs near the resident rooms, although no smoking signs were posted outside the facility and on the oxygen storage rooms. Interviews with the Nursing Home Administrator, the Director of Nursing, and the President of Clinical Services revealed a misunderstanding that no additional oxygen signage was necessary due to the existing no smoking signs. The facility lacked a specific oxygen policy related to the posting of oxygen signs.
Plan Of Correction
1. Signage was updated to reflect use inside the facility. 2. Administrator/Designee completed observation of facility entrances to verify signage stating usage is present. 3. Regional Support Team member provided education for the facility Inter Disciplinary Team related to signage posting requirements. 4. Administrator/Designee will observe the facility entrances to verify in use signage in place weekly x 4, then as needed until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Deficiencies in Resident Activities and Safety Signage
Penalty
Summary
The facility failed to provide adequate and appropriate health care by not assisting and providing activities per preference to a resident. The resident expressed a willingness to participate in activities but was not informed or invited by the staff. Observations revealed that the activity calendar was placed too high for the resident to see, and there was a lack of documentation regarding the resident's participation in activities. The resident's care plan indicated a need for encouragement and assistance to attend activities, but these interventions were not effectively implemented. Additionally, the facility failed to coordinate communication with a center for another resident. There was a lack of documented evidence of collaboration of care and communication between the nursing facility and the unit. This included participation in care conferences and the review of control policies and procedures, which are essential for ensuring comprehensive care for the resident. Furthermore, the facility did not ensure appropriate cautionary and safety signs were posted in 23 randomly observed rooms where certain procedures were administered. Despite having no smoking signs outside the facility, there were no specific signs indicating the use of certain procedures inside the facility. The facility lacked a policy related to the posting of these signs, which is necessary for maintaining safety standards.
Plan Of Correction
Preparation and/or execution of this Plan of Correction does not constitute admission or agreement by the provider of the truth of the items alleged or conclusions set forth in the statement of deficiencies. This Plan of Correction is prepared solely because it is required by the provision of Federal and State Laws, code section 1280 and 42 CFR 483.1. 1. Resident #71 has been discharged from the facility. Resident #36 has been discharged from the facility. Signage was updated to reflect use inside the facility. 2. Activities Director/Designee has completed a review of current facility residents to confirm that activities are provided per preference. Director of Nursing/Designee has conducted a review of current facility residents to verify communication is completed as required. Follow up based on findings. Administrator/Designee completed observation of facility entrances to verify signage stating usage is present. 3. Staff Development Coordinator/Designee has provided education to activity staff related to assisting and providing resident's preferred activities. Staff Development Coordinator/Designee has completed education for current facility licensed nurses related to communication requirements. Regional Support Team member provided education for the facility Inter Disciplinary Team related to signage posting requirements. 4. Activities Director/Designee to monitor residents to verify that activities are provided per preference using a random sample of 10 residents weekly x 3 months then as needed until substantial compliance is achieved. Director of Nursing/Staff Development Coordinator/Unit Manager/Designee to complete monitoring of residents to verify communication documentation is present weekly x 3 months, then as needed until substantial compliance is achieved. Administrator/Designee observed the facility entrances to verify in use signage in place weekly x 4, then as needed until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Failure to Provide Dignified Dining Experience
Penalty
Summary
The facility failed to provide a dignified dining experience for a resident, who was observed eating lunch with his fingers while seated in a high-traffic hallway. Two staff members were seen adjusting the resident in his wheelchair, with one assisting him with his meal while standing over him. The resident, who has diagnoses including type 2 diabetes mellitus, dementia, and anxiety, requires assistance with personal care. Interviews with staff revealed that the resident is placed in the hallway during meals for monitoring purposes, as requested by his daughter, but the Director of Nursing acknowledged that this arrangement could be a dignity concern. The facility lacked a policy related to dignified dining.
Plan Of Correction
Preparation and/or execution of this Plan of Correction does not constitute admission or agreement by the provider of the truth of the items alleged or conclusions set forth in the statement of deficiencies. This Plan of Correction is prepared solely because it is required by the provision of Federal and State Laws code section 1280 and 42 CFR 483.1. 1. Resident #7's plan of care has been updated to reflect the dining preferences of the resident/resident representative. The resident's representative has received information specific to dignified dining, who verbalized understanding. 2. Director of Nursing (DON)/Designee has completed observation of current facility residents while dining to verify dignity is maintained. Follow up based on findings. 3. Staff Development Coordinator (SDC)/Designee has completed education for current facility employees related to maintaining resident dignity while dining. 4. Director Of Nursing/Assistant Director Of Nursing/Unit Manager/Designee to complete random observations of residents while dining to ensure dignity is maintained. Observations will contain 10 residents/week x 3 months, then as needed until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Failure to Submit Timely MDS Assessments
Penalty
Summary
The facility failed to ensure accurate and timely completion of resident assessments for two residents. Resident #27 was admitted to the facility and later died there. An MDS assessment for death in the facility was completed but not submitted. Resident #82 was admitted and later discharged to the hospital. The last MDS assessment submitted for this resident was an admission assessment, and the discharge assessment was not submitted until a later date. Staff E, a Resident Care Specialist I RN, confirmed that Resident #27's MDS assessment should have been submitted and acknowledged that the discharge MDS assessment for Resident #82 was delayed. The staff member attributed these issues to a switch in electronic medical records systems, which caused them to work in two systems simultaneously.
Plan Of Correction
1. Residents #27 & #82's assessments were transmitted on. 2. Minimum Data Set (MDS) Coordinator/Designee has completed a review of facility resident Minimum Data Set assessments completed over the last 30 days to verify completed & transmitted timely. Follow up based on findings. 3. Staff Development Coordinator/Designee has completed education with current facility Minimum Data Set employees related to timely Minimum Data Set completion/submission. 4. Minimum Data Set Coordinator/Designee to complete monitoring to verify assessments completed/transmitted timely weekly x 3 months or until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Failure to Facilitate Resident Participation in Activities
Penalty
Summary
The facility failed to provide activities according to the preferences of a resident, identified as Resident #71, who expressed a willingness to participate in activities if invited. During an observation and interview, the resident mentioned that they were not informed about activities and would likely attend if asked. The resident was observed in their room with a television on and was unaware of the activity calendar placed on a bulletin board in their room. Staff interviews revealed that the resident did not attend activities but went to therapy, and the activity department was supposed to visit the resident's room. The resident's care plan indicated a need for invitations, assistance, and encouragement to attend programs of interest, such as music programs, card games, and social visits. The care plan also included interventions like offering seating close to program leaders and providing 1:1 leisure visits. Despite these interventions, the resident's activity task documentation showed minimal participation in activities over the past 30 days, with only a few instances of engagement in entertainment and friendly visits. The Activity Director acknowledged the lack of documentation for the resident's participation in a recent music program and mentioned that the resident was on isolation for a period, which may have affected their ability to attend activities. The facility's policy on individual activities stated that such activities should be provided for residents who do not wish to attend group activities, making use of each resident's physical and mental abilities. However, the facility did not adequately document or facilitate the resident's participation in activities, as evidenced by the lack of recorded engagement and the resident's own statements about not being informed or invited to activities. The Director of Nursing mentioned that the facility conducts welcoming meetings and shows new residents the activity calendar, but the follow-up on these procedures appeared insufficient in this case.
Plan Of Correction
1. Resident #71 has been discharged from the facility. 2. Activities Director/Designee has completed a review of current facility residents to confirm that activities are provided per preference. Follow up based on findings. 3. Staff Development Coordinator/Designee has provided education to the Activity staff related to assisting and providing residents preferred activities. 4. Activities Director/Designee to monitor residents to verify that activities are provided per preference using a random sample of 10 residents weekly x 3 months, then quarterly as needed or until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Failure to Coordinate Dialysis Communication
Penalty
Summary
The facility failed to coordinate communication with a dialysis center for a resident requiring dialysis services. The resident, who has end-stage renal disease and is dependent on renal dialysis, was observed not feeling well and expressed uncertainty about attending dialysis. Despite the facility providing transportation, there was a lack of completed communication forms from the dialysis center, which are essential for documenting medications given, vital signs, and any changes in condition. The forms for specific dates were incomplete, and there was no evidence in the progress notes that the facility attempted to contact the dialysis center for the missing information. Interviews with staff revealed that the communication forms were not consistently completed by the dialysis center, and there was no policy in place for dialysis communication. The Director of Nursing acknowledged difficulties in obtaining completed forms from the dialysis center and noted the absence of a facility policy for dialysis. The contract between the facility and the dialysis center requires the interchange of information and collaboration of care, which was not adequately fulfilled, as evidenced by the incomplete communication forms and lack of documented communication efforts.
Plan Of Correction
1. Resident #36 has been discharged from the facility. 2. Director Of Nursing/Designee has conducted a review of current facility residents to verify communication is completed as required. Follow up based on findings. 3. Staff Development Coordinator/Designee has completed education for licensed nurses related to communication requirements. 4. Director Of Nursing/Staff Development Coordinator/Unit Manager/Designee to complete monitoring of residents to verify communication documentation is present weekly x 3 months, then as needed until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Medication Storage and Security Deficiency
Penalty
Summary
The facility failed to ensure medications were stored securely and were inaccessible to unauthorized personnel, visitors, and residents. During an observation of medication administration on the 800-hall, a thermal cooler was found on top of a medication cart with a bottle of over-the-counter medication labeled Lacto Probiotic. The staff member indicated that the Lacto Probiotic was left unattended on the cart because it needed to be refrigerated during the medication pass. This indicates a failure to adhere to the facility's policy that requires medications to be stored safely and securely. Additionally, on the 200-hall, a medication cart was left unlocked and unattended while a staff member administered insulin to a resident. The cart was moved from the resident's doorway to the nursing station for verification of the insulin amount, and then back to the area outside the resident's room. During the administration of the insulin, the cart was not visible to the staff, leaving it unsecured. The facility's policy mandates that medication carts be locked when not in direct view of the nurse administering medication, which was not followed in this instance.
Plan Of Correction
1. Identified medications were relocated to an appropriate storage area. 2. Director of Nursing/Designee have completed a review of medication carts to ensure medications were stored in a safe manner and inaccessible to unauthorized personnel. Follow up based on findings. 3. Staff Development Coordinator/Designee has completed education with licensed nurses related to medication storage standards. 4. Director of Nursing/Staff Development Coordinator/Unit Manager/Designee to observe medication carts to verify medications are stored in a safe manner and inaccessible to unauthorized personnel daily x 2 weeks, 3 x/ week x 2 weeks, weekly x 4, then monthly as needed or until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Failure to Implement Timely Enhanced Barrier Precautions
Penalty
Summary
The facility failed to initiate timely Enhanced Barrier Precautions (EBP) for a resident admitted with surgical wounds. The resident, who was in the facility for rehabilitation following hip repair surgery, had two dressings on the left lower extremity but did not have any signage indicating EBP. This oversight was identified during an observation and interview with the resident, who confirmed the absence of EBP measures. Interviews with the Assisted Director of Nursing/Infection Control Preventionist (ADON/ICP) and the Director of Nursing (DON) revealed that the facility's policy required EBP for residents with wounds, including surgical wounds. The ADON/ICP acknowledged that the resident should have been placed on EBP upon admission. The DON admitted awareness of the issue and attributed it to the high turnover of admissions and discharges, indicating a need for improvement in implementing EBP for residents with wounds.
Plan Of Correction
1. Resident #345's plan of care was updated to include enhanced barrier precautions. 2. Director of Nursing/Designee have completed a review of current facility residents to confirm enhanced barrier precautions are implemented if indicated. Follow up based on findings. 3. Staff Development Coordinator/Designee has conducted education with licensed nurses related to implementation of enhanced barrier precautions. 4. Director of Nursing/Staff Development Coordinator/Unit Manager/Designee to complete monitoring of facility residents to verify enhanced barrier precautions are implemented if indicated daily x 4 weeks, weekly x 4 weeks, then monthly as needed or until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Meeting. Modifications implemented as indicated.
Dignity Concern in Resident Dining Experience
Penalty
Summary
The facility failed to provide a dignified dining experience for a resident, identified as Resident #7, who was observed eating lunch in a high-traffic hallway while seated in a wheelchair. Two staff members were seen adjusting the resident in his chair, with one assisting him with his meal while standing over him. The resident's admission record indicated a need for assistance with personal care, and interviews with staff revealed that the resident was placed in the hallway for monitoring during meals. The Director of Nursing acknowledged that seating the resident in the hallway could be a dignity concern, and it was noted that the facility lacked a policy related to dignified dining.
Plan Of Correction
1. Resident #7's plan of care has been updated to reflect the dining preferences of the resident/resident representative. The residents representative has received information specific to dignified dining, who verbalized understanding. 2. Director of Nursing/Designee has completed observation of current facility residents while dining to verify dignity is maintained. Follow up based on findings. 3. Staff Development Coordinator/Designee has completed education for current facility employees related to maintaining resident dignity while dining. 4. Director of Nursing/Assistant Director of Nursing/Unit Manager/Designee to complete random observations of residents while dining to ensure dignity is maintained. Observations will contain 10 residents/week x 3 months, then as needed until substantial compliance is achieved. Findings to be reviewed during the monthly Quality Assurance and Performance Improvement Committee Meeting. Modifications implemented as indicated.
Delayed Egress Door Malfunction
Penalty
Summary
The facility was found to have a deficiency related to the maintenance of delayed egress exit doors, as observed during a survey conducted on February 11, 2025. During a tour of the facility with the maintenance director, it was noted that the delayed egress exit door from the main dining room failed to close and latch properly when tested. This issue was identified as a failure to comply with the requirements set forth in NFPA 101, which governs the safety and functionality of egress doors in healthcare facilities. The maintenance director, who was present during the observation, acknowledged that the door should have closed and latched automatically but required assistance to do so. This indicates a lapse in the facility's adherence to safety protocols, as the door's inability to function correctly could impede safe egress in an emergency situation. The deficiency was documented based on both observation and interview, highlighting the importance of maintaining functional egress systems to ensure the safety of residents and staff. The findings were discussed with both the maintenance director and the facility administrator during the exit conference on the same day. The report does not mention any specific residents being directly affected by this deficiency, nor does it provide details on any immediate consequences resulting from the door's malfunction. However, the failure to maintain the door in accordance with NFPA 101 standards represents a significant oversight in the facility's safety measures.
Plan Of Correction
Preparation and/or execution of this Plan of Correction does not constitute admission or agreement by the provider of the truth of the items alleged or conclusions set forth in the statement of deficiencies. This Plan of Correction is prepared solely because it is required by the provision of Federal and State Laws code section 1280 and 42 CFR 483.1. 1. Identified doors repaired, currently closing/latching as intended. 2. Maintenance Director/Designee completed observation of other facility exit doors to verify delayed egress maintained. 3. Administrator provided education for current facility Maintenance Department regarding egress doors. 4. Maintenance Director/Designee to complete monthly preventative maintenance testing of exit doors to verify delayed egress maintained. Findings to be reviewed at the monthly QAPI Committee Meeting. Modifications as indicated based on findings. Preparation and/or execution of this Plan of Correction does not constitute admission or agreement by the provider of the truth of the items alleged or conclusions set forth in the statement of deficiencies. This Plan of Correction is prepared solely because it is required by the provision of Federal and State Laws code section 1280 and 42 CFR 483.1. 1. Identified doors repaired, currently closing/latching as intended. 2. Maintenance Director/Designee completed observation of other facility exit doors to verify delayed egress maintained. 3. Administrator provided education for current facility Maintenance Department regarding egress doors. 4. Maintenance Director/Designee to complete monthly preventative maintenance testing of exit doors to verify delayed egress maintained. Findings to be reviewed at the monthly QAPI Committee Meeting. Modifications as indicated based on findings.
Failure to Maintain Smoke Barrier Integrity
Penalty
Summary
The facility failed to maintain the continuity of smoke barriers in accordance with NFPA 101 standards. During a facility tour conducted on February 11, 2025, between 1:00 p.m. and 4:00 p.m., it was observed that there was an unsealed penetration in the smoke barrier above the smoke door by room 106. Additionally, there was an untested blowout patching in the smoke barrier above the ceiling in the same area. These deficiencies were identified through both observation and interview with the maintenance director. The maintenance director acknowledged the presence of the unsealed penetration and the untested blowout patching during the tour. He stated that he had already removed several blowout patches but admitted that this particular one had not been addressed, and the barrier was not sealed to the deck. These findings were reviewed with both the maintenance director and the administrator during the exit conference on the same day.
Plan Of Correction
1. Identified unsealed penetration & smoke barrier has been sealed. Identified untested blowout patching in the smoke barrier above the ceiling has been removed/repaired. 2. Maintenance Director/Designee completed observation of other facility smoke barriers to verify they are maintained in accordance with NFPA 101. 3. The administrator provided education for current facility Maintenance Department regarding smoke barrier maintenance. 4. Maintenance Director/Designee to complete monthly observation of smoke barriers to verify they are maintained in accordance with NFPA 101. Findings to be reviewed at the monthly QAPI Committee Meeting. Modifications as indicated based on findings.
Outdated Certification of Oxygen Concentrator
Penalty
Summary
The facility failed to maintain patient care related electrical equipment (PCREE) in accordance with NFPA 99 standards. During a facility tour, it was observed that an oxygen concentrator in the rehabilitation area had an outdated PCREE certification, with the last certification dated July 2021. This indicates that the equipment had not been tested or certified for compliance for a significant period, contrary to the requirements that all PCREE be tested before being put into service and after any repair or modification. The maintenance director, who was present during the tour, acknowledged that the concentrator was provided by a rental company. This suggests a lapse in the facility's oversight of equipment maintenance and certification, particularly for equipment sourced externally. The findings were discussed with the maintenance director and the administrator during the exit conference, highlighting the facility's failure to adhere to established protocols for electrical equipment testing and maintenance.
Plan Of Correction
1. Identified concentrator was removed from service, PCREE certification service completed. 2. Maintenance Director/Designee completed observation of other facility concentrators to verify PCREE certification is completed as required. 3. The administrator provided education for current facility Maintenance Department regarding PCREE maintenance requirements. 4. Maintenance Director/Designee to complete monthly observation of facility concentrators to ensure PCREE certification is completed as required. Findings to be reviewed at the monthly QAPI Committee Meeting. Modifications as indicated based on findings.
Latest citations in Florida
Surveyors found that the facility failed to comply with 42 CFR 483.73(a) by not conducting the required annual review and update of its Emergency Preparedness (EP) plan. During record review, no documentation showed that the EP plan had been reviewed or updated within the past year, and the Administrator confirmed that the Emergency Management Plan had not been reviewed or revised as required.
Surveyors found that smoke/fire-rated enclosures were not properly maintained, with penetrations in smoke barriers in several general storage rooms across multiple smoke compartments. The Maintenance Director stated that insulation and fiberglass were used to pack and cover these holes but could not confirm that the materials were approved for fire-rated construction. Inspectors observed penetrations covered with fiberglass and noted a hole in one fiberglass panel in a storage room, resulting in a deficiency under NFPA 101 requirements for smoke barrier construction.
Surveyors found that fixed patient-care electrical equipment was not properly maintained or inspected in accordance with NFPA 99. In one room, a bedside remote had mismatched insulation and exposed wiring, and in another room, a call button receptacle had exposed low-voltage conductors. The Maintenance Director acknowledged both issues and reported that new bed remotes had been received but not yet installed.
Surveyors found that the facility failed to maintain a safe, clean, and homelike environment, with strong, persistent urine and feces odors noted throughout multiple halls and confirmed by staff. On two nursing units, hallways and resident rooms contained torn flooring, food debris, broken blinds, dirty and leaking toilets and sinks, rusted and corroded fixtures, missing outlet covers with oxygen concentrators plugged in, exposed light sockets, unmade and visibly soiled beds, and black, mold-like substances on walls and around toilet bases. Bathrooms had missing ceiling tiles, cracked door facings with brown stains, used briefs and torn toilet paper on floors, and toilets with brown or rust-like buildup. Outside, the patio and fencing area had broken and rotted railings, exposed rusted nails, fallen palm fronds, and overgrown vegetation, and the Administrator acknowledged the area was not safe for residents. Housekeeping and maintenance staff described daily cleaning and a work-order process, but the Maintenance Director reported being unaware of many of the observed issues, and the DON confirmed there was no specific environmental cleaning policy despite job descriptions and a general policy requiring a safe, sanitary, and comfortable environment.
A resident exited the building through a bedroom window, walked off the property, and was observed and redirected by staff with assistance from law enforcement, who encountered the resident down the road and helped escort the resident back. The facility’s internal documentation lacked staff or witness statements and characterized the event as the resident remaining on facility grounds without injury. Despite the resident’s account, a police report, and a maintenance staff report confirming that the resident left the premises and that law enforcement responded, the DON did not report the incident to required state and federal agencies, even though the DON acknowledged that any incident involving law enforcement response must be reported.
A resident with moderate cognitive impairment and a history of stroke was repeatedly observed over several days in visibly soiled clothing and bedding, with a strong urine odor, despite stating multiple times that he had requested assistance with changing and hygiene. Documentation indicated he was independent with toileting and personal hygiene and only occasionally incontinent, but his care plan lacked detail on the level of assistance needed, while an LPN reported he actually required staff help with bathing, grooming, toileting, and care. Laundry practices involved leaving clean, labeled clothing bagged in the linen room for nursing staff to distribute rather than returning it directly to rooms, and the DON reported that staff were expected to round every two hours and as needed to keep residents clean and dry, although there were no written ADL or resident care policies in place.
Surveyors observed four full O2 cylinders on one nursing unit stored unsecured directly on the floor under a sign labeled "FULL CYLINDERS" instead of in a secured storage rack. The ADON confirmed the cylinders were full and should not be on the ground. Reference to NFPA 99 showed that freestanding cylinders must be protected from damage and properly chained or supported in a stand or cart. The DON and Maintenance Director both acknowledged that O2 cylinders are required to be stored in a secure rack, should never be on the floor, and that unsecured cylinders on the floor present a safety risk.
A resident with multiple cardiopulmonary conditions and a documented full code status was found unresponsive without pulse or respirations during the night shift. A CNA notified the RN, who either instructed CNAs to clean and cover the resident or, per her and an LPN’s account, called a code blue and performed CPR with the LPN for about 20 minutes before stopping, without calling 911. The RN believed the resident was on hospice and did not verify code status, then notified the DON, provider, and family instead of EMS. Several hours later, after the DON called the facility and asked whether 911 had been contacted, the RN called 911 and briefly reinitiated CPR shortly before EMS arrived and pronounced the resident deceased, documenting postmortem changes. The facility’s investigation and root cause analysis found that staff failed to follow policy requiring immediate EMS activation and continuous CPR for full code residents until EMS arrival, leading to an Immediate Jeopardy finding.
A resident with full code status was found unresponsive without respirations or pulse during the night shift. An RN and an LPN initiated CPR but did not activate EMS, and they discontinued CPR after about 20 minutes. The RN, who lacked documented orientation and competency assessment and had obtained BLS certification through a fully online, non–instructor-led course, pronounced the resident deceased without authority and later stated she believed the resident was on hospice and did not verify code status. The LPN’s BLS certification was expired, and a CNA with an expired BLS certification performed several chest compressions despite facility policy that CNAs were not to perform CPR. The RN had not participated in documented code blue drills, and leadership confirmed that required clinical orientation and skills competencies had not been completed for her, leading surveyors to determine that staff were not adequately trained or competent to respond to a cardiopulmonary arrest for a full code resident, resulting in an Immediate Jeopardy finding.
Surveyors found multiple instances of improper use of relocatable power taps (RPTs) and extension cords during a facility tour with the Maintenance Director. In the social services office, an RPT was plugged into another RPT connected to a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was plugged into an extension cord, and in the MDS office, an RPT was plugged into another RPT with an outlet adapter in use. These conditions did not comply with NFPA 101, NFPA 99, and NFPA 70 standards governing electrical equipment, power strips, and extension cords.
Failure to Annually Review and Update Emergency Preparedness Plan
Penalty
Summary
Surveyors identified a deficiency related to the facility’s Emergency Preparedness (EP) Program under 42 CFR 483.73(a). During record review at 4:00 PM, surveyors examined the facility’s EP documentation and found no evidence that the emergency preparedness plan had been reviewed or updated on an annual basis as required. The regulation mandates that LTC facilities develop and maintain an emergency preparedness plan that is reviewed and updated at least annually to comply with applicable Federal, State, and local emergency preparedness requirements. In an interview, the Administrator acknowledged that the facility’s Emergency Management Plan had not been reviewed or updated. No documentation was provided to show that the required annual review and update of the EP plan had occurred. The deficiency is based solely on the lack of documented annual review and update of the emergency preparedness plan by facility administration; no specific resident cases or clinical events were described in the report.
Plan Of Correction
Preparation and/or execution of the Plan of Correction does not constitute admission or agreement of the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The Plan of Correction is prepared and/or executed solely because it is required by the provision of Federal and State law. Facility EP was reviewed and signed off on by the DON, Maintenance Director and Administrator. The facility has determined that all residents have the potential to be affected. An in-service education program will be conducted by the administrator. The administrator will conduct monthly random checks to verify completed documentation.
Improper Repair of Smoke Barrier Penetrations in Multiple Smoke Compartments
Penalty
Summary
Surveyors identified a deficiency in the facility’s maintenance of smoke/fire-rated enclosures, specifically related to penetrations in smoke barriers in multiple smoke compartments. During an interview, the Maintenance Director reported that insulation was used to pack holes and then covered with fiberglass in general storage rooms in smoke compartments 1, 2, and 3, but was unable to confirm whether these materials were approved for use in fire-rated walls. Subsequent observation showed that the penetrations were indeed covered with fiberglass, and one general storage room in smoke compartment 2 had a hole in one of the fiberglass panels. The report states that this failure to properly maintain penetrations through smoke/fire-rated construction could allow smoke and flammable gases to spread to other areas and cause the smoke/fire-rated construction to fail to perform as designed.
Failure to Maintain and Inspect Patient-Care Electrical Equipment
Penalty
Summary
Surveyors identified a deficiency in the facility’s compliance with NFPA 99 requirements for testing and maintaining fixed patient-care electrical equipment. During an observation in one resident room, the bedside remote was found to have two different types of insulation and exposed wiring. In another resident room, the call button receptacle was observed with exposed low-voltage conductors. These conditions were noted during a survey of two of six smoke compartments. During an interview conducted at the time of the observations, the Maintenance Director stated that the facility had just received a new shipment of bed remotes and had not yet replaced the existing ones. The Maintenance Director also acknowledged the issue with the exposed conductors at the call button receptacle. The surveyors cited this as a failure to properly inspect and maintain fixed patient care electrical equipment in accordance with NFPA 99 (2012 Edition), sections 10.3 and 10.5.2.1.
Widespread Odors and Environmental Disrepair in Resident Care Areas
Penalty
Summary
Surveyors identified that the facility failed to provide a safe, clean, comfortable, and homelike environment as required by 42 CFR 483.10(i). Upon entrance to the building on multiple days, surveyors noted a strong, pungent odor of urine and feces throughout the facility, with the odor particularly strong on the 200, 300, and 400 halls. Staff interviews confirmed that the building "usually smells like" urine, and staff attributed the odor to residents defecating and urinating on the floor, an old building structure, and cleaning products that sanitize but do not deodorize. Housekeeping staff reported that they clean resident rooms daily but that nursing staff must first clean fecal and urine waste before housekeeping can sanitize, and delays by nursing staff in doing so postponed housekeeping’s ability to address the odors. On the 300 unit, surveyors observed multiple environmental and sanitation issues in resident rooms and bathrooms. The hallway had torn flooring, food particles, and a butter knife on the floor. Individual rooms had food debris, a straw on the floor, and broken blinds. Bathrooms contained dark brown stains on walls, rusted ceiling tile trim, toilets with brownish substances inside, and wet floors around toilets. Trim was missing around toilet bases, exposing a black, mold-like substance. Corroded and rusted sink faucet handles, leaking faucets, rusted pipes under sinks with buildup of corrosion, and rusted sprinklers were observed. Some toilets and three-in-one commodes had duct tape on them, and bathroom walls had black, mold-like substances. Doors and door facings showed rust, scrape marks, chipped and peeling paint, and exposed wood. In some rooms, electrical outlets had no covers while oxygen concentrators were plugged into them, boards covered windows, light fixtures over beds lacked covers with sockets exposed, and one fixture had only one bulb. A resident bed appeared dirty with a black substance on it, and dresser drawers were broken with drawer fronts on the floor. On the 400 unit, surveyors again noted a strong odor of urine upon entry and found additional environmental deficiencies. Bathrooms had missing ceiling tiles, broken emergency light covers with no pull strings, and toilet tank covers that did not fit properly, exposing the inside of the tank. In one bathroom, torn toilet paper and used briefs were lying in the corner of the floor, and toilets had brown, rust-like substances inside the bowls. Door facings appeared cracked with brown substances along the sides, and toilets had brownish-black buildup around the bases with broken, peeling trim. Light bases on walls had rust-like appearances, multiple rooms had broken or missing blinds, and some outlets lacked covers while oxygen concentrators were plugged into them. Some rooms had unmade beds, exposed wires at outlets, toilets with dark brown-black rings around the base and flooring, uncovered light fixtures, leaking sinks with rusted pipes, loose flooring, loose toilet seats, and dry red substances on door frames. Surveyors also observed deficiencies in the outdoor patio area adjacent to the locked unit. The gate code was broken, and a resident lock was placed on the gate. The patio and surrounding fencing had fallen palm fronds on the grass, broken and rotted wooden fence railings, unsteady railings, and multiple exposed rusted nails protruding from the railings where boards were broken or detached. Overgrown trees and bushes from the perimeter extended through the fence railings. When asked, the Administrator acknowledged that the area was not safe for residents and stated that they planned to have it redone in the future. The Maintenance Director reported that he and one other maintenance person relied on work orders and verbal reports to identify needed repairs and stated he was not aware of the specific room and equipment issues on the 300 and 400 units. Housekeeping staff stated they would report broken items via a work order book or text to maintenance, but one housekeeper, who cleaned the 400 unit daily, denied noticing stains or biohazard-like materials on walls and door frames despite the surveyors’ observations. Review of facility documents showed that the housekeeper job description required staff to maintain assigned work areas in a clean, safe, comfortable, and attractive manner and to report maintenance problems noted during cleaning. A facility policy titled "Policies and Practices - Control" stated that the facility must maintain a safe, sanitary, and comfortable environment for personnel, residents, visitors, and the public. The DON stated that blinds had been changed out and new cabinets and door handles purchased, and that staff were directed to use standard precautions when cleaning rooms, but also stated there was no policy specific to cleaning the environment. These observations and interviews demonstrated that the facility did not maintain sanitary, orderly, and comfortable interior conditions, did not adequately control offensive odors, and did not ensure that the physical environment, including resident rooms, bathrooms, and outdoor areas, was maintained in a safe, clean, and homelike condition as required by regulation.
Failure to Report Elopement Incident Involving Law Enforcement
Penalty
Summary
The deficiency involves the facility’s failure to report an elopement incident to required state and federal agencies as mandated by 42 CFR 483.12(c). On the referenced date, Resident #5 exited the building through his bedroom window around 12:15 PM and walked across the facility property toward the perimeter fence. A CNA observed the resident outside and called for assistance, after which staff redirected and escorted the resident back into the building and placed him on one-to-one supervision. The facility’s internal incident documentation noted the window exit and subsequent maintenance inspection of the window seals but did not include any staff or witness statements. The DON later stated that the resident never left facility grounds and was returned without injury, and therefore the incident was not considered reportable. However, interviews and external records showed that the resident did leave the facility premises and that law enforcement was involved. Resident #5 recalled being outside the facility, being brought back by staff and a “police man,” and being told by the officer not to leave again. A police report from the local police department confirmed an encounter with the resident outside the facility and that an officer assisted staff in escorting him back. Maintenance staff (Staff G) also reported that the resident climbed out the window, left the facility property, and was stopped “down the road,” then redirected back with law enforcement assistance. In interviews, the DON initially denied that law enforcement had been notified or involved, then later acknowledged that law enforcement had responded but asserted they did not come into the facility. The DON also confirmed awareness that any incident in which law enforcement investigates or responds is required to be reported, yet the elopement and law enforcement involvement were not reported to the State Survey Agency or other required officials within the required time frames.
Failure to Provide Timely ADL and Hygiene Care to a Dependent Resident
Penalty
Summary
Surveyors found that the facility failed to provide necessary ADL care, including grooming and hygiene, to a dependent resident over multiple days. The resident was repeatedly observed in visibly soiled clothing with a strong odor of urine, first standing in his doorway holding onto a wheelchair with wet navy pants saturated down to his calves, stating he had been waiting for staff to change his clothes. More than an hour later the same day, he remained in the same soiled pants and shirt while seated in a wheelchair near the nurses’ station. The following day, he was again observed wearing the same soiled clothes, smelling of urine, with his shirt stained with food and a dark liquid. His room had a strong urine odor, his bed was soiled with urine, and only two pairs of pants were seen on a chair with no other clothing available in the room. On a subsequent observation, he was seated on the edge of his bed wearing different pants and no shirt, with yellow-stained sheets beneath him and his previously soiled clothes on the floor; he reported that he had requested assistance but no staff had come, so he changed himself. Record review showed the resident had a history of stroke and repeated unspecified conditions, with a recent Quarterly MDS indicating moderate cognitive impairment (BIMS score of 10). The MDS documented him as independent for toileting, showering, personal hygiene, and related ADLs, and only occasionally incontinent, but his care plan did not specify the level of assistance he required for incontinence care and other ADLs. In contrast, an LPN familiar with the resident stated he required staff assistance with bathing, grooming, toileting, and care, and that he did not refuse such assistance and appropriately requested help. The LPN also explained that personal clothing was laundered at the facility and left bagged in the linen room for nursing staff to distribute, rather than being returned directly to resident rooms. The DON stated that staff were expected to follow best practices, including rounding every two hours and as needed to keep residents clean and dry, and acknowledged that all residents required some level of assistance with ADLs. The DON further stated the facility had no written ADL, resident care, or quality of care policies, despite these expectations.
Unsecured Storage of Full Oxygen Cylinders on Nursing Unit
Penalty
Summary
Surveyors found that the facility failed to ensure safe storage of oxygen cylinders on the West 1 unit. At 9:03 a.m., four full oxygen cylinders were observed stored unsecured directly on the ground rather than in the designated secured cylinder storage rack, under a sign labeled "FULL CYLINDERS." Photographic evidence was obtained of this condition. At 9:18 a.m., the ADON confirmed that the four cylinders were full and acknowledged they should not be stored on the ground. Review of NFPA 99 (2021) 11.6.2.3(11) indicated that cylinders must be protected from damage and that freestanding cylinders must be properly chained or supported in a proper stand or cart. Later that day, the DON stated that oxygen cylinders should be stored in a secure rack and never directly on the ground, and acknowledged that unsecured cylinders on the floor were a safety risk. The Maintenance Director also confirmed that oxygen cylinders should be in a secure rack and never stored directly on the ground, stating that cylinders stored on the floor can tip over and cause damage. These observations and interviews demonstrated noncompliance with regulatory and NFPA standards for safe storage of oxygen cylinders.
Plan Of Correction
This plan of correction constitutes a written allegation of compliance for the deficiency cited. Submission of this plan of correction is not an admission that the deficiency exists or that one was cited correctly. This plan of correction is submitted to meet the requirements established by the State and Federal law. The four unsecured [R] cylinders on the West 1 unit were secured. The Nursing Department completed a baseline audit of [R] cylinder storage within the facility to ensure all [R] cylinders were secured and stored properly. Ongoing education will be completed with current facility staff regarding the facility's [R] storage policy and procedure; and will be completed during new hire and agency orientation to the facility by ADON/designee. Audits will be completed by the Director of Nursing/designee regarding adherence to the facility's [R] storage policy and procedure twice weekly x 4 weeks, then weekly x 4 weeks, then monthly x 4 months, or until continued substantial compliance has been met. Results of audits will be reported to the QAPI Committee on a monthly basis by the Director of Nursing/designee.
Failure to Provide Required CPR and Activate EMS for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to provide immediate and appropriate basic life support, including CPR, to a resident with a documented full code status when the resident was found unresponsive. The resident had diagnoses including a slow-progressing circulatory condition involving narrowing or blockage of vessels, a condition that restricts airflow and makes breathing difficult, and other listed conditions. The physician’s order specified “Full Code,” and the care plan documented that the resident was under court-ordered guardianship with wishes honored as full code. The facility’s policy required that in the event of cardiac or respiratory arrest, staff immediately call for assistance, overhead page a code, begin CPR in the absence of a valid DNR, and continue CPR until EMS assumes responsibility or the resident responds. On the night of the incident at approximately 2:00–2:07 a.m., a CNA found the resident unresponsive in bed and notified the RN on duty. One CNA’s written statement indicated that the RN said she already knew the resident was going to die and instructed the CNA to clean and cover the resident. Another CNA’s account stated that the RN came to the room, took vital signs, and then instructed her to clean the resident. The RN’s own written statement and interview indicated that she called a code blue, that an LPN brought the crash cart, and that they performed CPR for approximately 20 minutes. The LPN’s statement corroborated that a code blue was called, that he brought the crash cart, and that CPR was performed for about 20 minutes before the RN stopped and stated that the resident was gone or words to that effect. The RN acknowledged that the resident had no vital signs but was warm and not responding, and she stated that she believed the resident was on hospice and therefore did not call 911. After CPR was discontinued, the RN did not activate EMS and instead notified the DON, the provider, and the resident’s family. The DON documented receiving a message from the RN that the resident had no pulse and no blood pressure and that the assigned nurse had initiated CPR but was unable to revive the resident. The DON later received a text from the RN that the resident had expired. The DON stated that at approximately 6:00 a.m. she called the facility and asked if 911 had been called, and upon learning it had not, she instructed the RN to call 911. The RN then reinitiated CPR at around 6:00 a.m., approximately four hours after the resident was first found without pulse or respirations, and stated that they tried to do something until EMS arrived because EMS had to see them doing CPR. EMS records showed activation at 6:18 a.m., arrival at 6:27 a.m., and pronouncement of death at 6:31 a.m., with documentation that CPR was not attempted by EMS because it was considered futile and that the resident exhibited postmortem changes. The Medical Director confirmed that the resident was full code and stated that staff should have started CPR and called 911 and that CPR should not be done four hours after a resident is pronounced dead. The facility’s investigation and a root cause analysis concluded that the RN and LPN did not follow the facility’s established policy and procedure to call 911 and administer CPR to a full code resident until EMS arrival. The root cause was identified as the nurse’s belief that the resident was on hospice and her failure to check the resident’s code status as outlined in facility policy. The surveyors determined that the failure to immediately activate EMS and to continue CPR until EMS arrival for this full code resident constituted noncompliance with the requirement to provide basic life support and resulted in an Immediate Jeopardy determination.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied. Resident #1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All codes to 1.1.26 were reviewed to ensure protocol was followed. No outliers were noted. All licensed nurses received education from the Director of Nursing and/or nursing management on [R] policy and procedure and Florida [R] policy. This includes where to find the code status. Education addressed what to do for full code hospice residents. Education completed with CNA's that protocol is that they do not assist with [R] or breaths during a [R] event. All education will be added to new hire orientation. Code drills will occur 3 x weekly x 4 weeks, followed by 2 x weekly x 4 weeks, followed by 1 x weekly x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Educated licensed nurses on CPR policy and procedure and Florida Do Not Resuscitate (DNRO) policy, including where to find code status and what to do for full code hospice residents; emphasized initiating emergency services immediately when resident is full code, continuing CPR until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS.
- Implemented emergency response “Code Blue” drills on all three shifts, including full code and full code hospice scenarios, with emphasis on calling 911 immediately.
- Educated licensed nurses and CNAs on the facility abuse and neglect policy, including resident rights.
- Required licensed nurses to complete a CPR post-test; restricted staff who have not completed education/testing from working until completion.
- Educated licensed nurses regarding change in condition.
- Placed laminated instructions on how to overhead page during a code at all nursing station phones and other designated phones.
- Held a Quality Improvement Performance Committee meeting to review root cause analysis findings and approve recommendations.
- Held a Quality Improvement Performance Committee meeting to review progress of the plan and approve recommendations.
- Completed a “like resident” audit of all expired residents and rehospitalizations for a defined period to determine whether involved staff were the same as the code event and whether proper procedure was followed.
Failure to Provide Competent CPR Response and Verify Code Status for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to ensure that nursing staff possessed and demonstrated the competencies required to respond appropriately to a cardiopulmonary emergency for a resident with full code status. Resident #1, who was designated as full code, was found unresponsive and without respirations or pulse at approximately 2:07 a.m. Clinical staff, consisting of an RN (Staff A) and an LPN (Staff B), initiated CPR but did not activate Emergency Medical Services (EMS) as required by facility policy for a full code resident. After approximately 20 minutes of CPR, the RN and LPN stopped resuscitation efforts without EMS involvement. The RN, without authority to do so, pronounced the resident deceased based on the absence of vital signs and did not verify the resident’s code status before discontinuing CPR. The RN later stated she believed the resident was on hospice and therefore did not call 911, and that she was confused about which residents were hospice and which were full code. The LPN reported that he assumed the RN had called 911 and continued CPR for about 20 minutes until the RN “called the code” and left, and he acknowledged that he knew CPR should continue until EMS arrival but did not speak up. Four hours after CPR was stopped, at approximately 6:00 a.m., the RN restarted CPR and activated EMS after receiving instructions from the DON. The investigation further identified that the RN had no documented orientation, onboarding education, or skills competency assessments since hire, despite being promoted to weekend supervisor. Her BLS certification had been obtained through a fully online course without an instructor or live feedback. The LPN’s BLS certification was expired, and a CNA who performed several chest compressions also had an expired BLS certification, even though facility policy did not permit CNAs to perform CPR. Facility records showed that monthly code blue drills had been conducted, but there was no documentation that the RN had ever participated in these drills. Leadership interviews confirmed that required clinical orientation and competency evaluations had not been completed for the RN, and that she had failed tests for a clinical manager position but was nonetheless functioning in a supervisory role. These actions and omissions led surveyors to determine that staff were not adequately trained or competent to respond to cardiopulmonary arrest for residents with full code status, resulting in an Immediate Jeopardy determination. The facility’s own root cause analysis, as reflected in meeting minutes, identified that the nurse did not check the resident’s code status and lacked knowledge about when CPR could be discontinued and when 911 should be called. The analysis documented that the nurse believed the resident was hospice and therefore did not start or continue CPR appropriately or call EMS when the resident was found without respirations and pulse. The facility assessment tool and policies referenced the need for staff training and competencies in identifying changes in condition, end-of-life care, advance care planning, and adherence to the CPR policy, but the documented events showed that these expectations were not met in practice for the staff involved in this incident. Surveyors concluded that the failure to ensure nursing staff were trained and competent to respond appropriately to cardiopulmonary arrest for a full code resident, including immediate initiation and continuation of CPR and activation of EMS, constituted noncompliance with requirements for sufficient and competent nursing staff. The failure affected Resident #1 and placed other full code residents at risk, leading to an Immediate Jeopardy finding that was later reduced in scope and severity after verification of an acceptable Immediate Jeopardy removal plan.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied Resident # 1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All licensed nurses were audited to ensure current [R] certification. Facility will ensure [R] certification through a [R] provider whose training includes a [R] on session either in a physical or virtual instructor-led setting in accordance with accepted national standards. Human resources, or designee, will audit monthly to ensure all licensed nurses have a current [R] certification.Education was completed with licensed nurses on initiating [R] services immediately when a resident is full code. Education included that [R] is to continue on a full code resident until [R] arrives and that the nurse cannot pronounce [R] on the full code resident and/or stop [R] until instructed by [R].Education will be added to new hire orientation.7 random licensed nurses will complete a knowledge quiz related to code events. Per week x 4 weeks, followed by 5 nurses x 4 weeks, then 3 nurses x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Regional Director of Clinical Services educated the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code; Administrator and DON signed the education
- Regional Director of Clinical Services provided documented education to the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code
- Director of Nursing and/or nursing management educated all licensed nurses on the CPR policy and procedure, including where to find code status and what to do for full code hospice residents
- Reinforced through education that CPR must be initiated immediately for full code residents, continued until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS
- Conducted an Ad Hoc Quality Improvement Performance Committee meeting to review root cause analysis recommendations related to the incident; recommendations approved
- Conducted a follow-up Ad Hoc Quality Improvement Performance Committee meeting to review progress on the plan; recommendations approved
Improper Use of Power Strips and Extension Cords in Multiple Facility Areas
Penalty
Summary
Surveyors identified deficiencies related to the use and maintenance of relocatable power taps (RPTs) and extension cords that did not comply with NFPA 101, NFPA 99, and NFPA 70 requirements. During a facility tour conducted between 11:00 a.m. and 3:30 p.m. with the Maintenance Director, surveyors observed in the social services office an RPT plugged into another RPT, which was then plugged into a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was found plugged into an extension cord, contrary to standards that prohibit using extension cords as a substitute for fixed wiring and require temporary extensions to be removed immediately after use. Further observations included the MDS office, where an RPT was plugged into another RPT and an outlet adapter was in use. These configurations did not meet the NFPA 99 provisions governing the proper use of power strips and extension cords, including requirements that power strips be appropriately rated and used only as intended, and that extension cords not be used as permanent wiring. During concurrent interviews, the Maintenance Director acknowledged these findings as they were observed by the surveyors.
Plan Of Correction
The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment- Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review. The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment - Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review.
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